Consumer preferences for future delivery options in Germany 2023

Published by Lynn Beyrouthy, Oct 23, 2023
When asked about the delivery methods they would like to use in the future for their e-commerce purchases, more than half of online shoppers surveyed in Germany in September 2023 went for "Postal worker with traditional delivery methods" like a van running on gasoline. That figure was much lower for those who could foresee a future for e-commerce delivery via drones (15 percent) or via robots (14 percent).

Top delivery options online shoppers would like to use in the future in Germany as of September 2023

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Number of respondents

1,043 respondents

Age group

18-80 years

Special properties

respondents who shop online

Supplementary notes

Multiple answers were possible.

During the survey, the question was phrased as follows: "Which methods of delivery would you prefer to use in the future?".

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