POS priorities for North American retailers for 2021

Published by
Tugba Sabanoglu,
Dec 19, 2023
As of December 2020, 67 percent of North American retailer survey respondents stated that their main point of sale priority for 2021 was to add or enhance OMS integration. Offering mobile POS services was another priority, with one third of survey respondents choosing this function.

Point of sale (POS) service priorities among retailers in North America for 2021

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Source

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Release date

February 2021

Region

North America

Survey time period

November and December 2020

Special properties

North American retailers

Supplementary notes

The source notes that "survey respondents were from specialty soft goods (33%) and specialty hard goods (26%). The remainder fell into other categories such as general merchandise, grocery and QSR/restaurant."
The source does not provide information regarding the number of respondents surveyed in the methodology.

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