In a survey conducted in 2020, health insurance agents in India were given the highest score in terms of customer satisfaction with 8.5 out of 10 points. Banks followed with a score of 8.4 while insurer website and aggregator had a score 8.1 points each.
Customer satisfaction on purchase of health insurance in India in 2020, by distribution channel
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PwC. (August 18, 2020). Customer satisfaction on purchase of health insurance in India in 2020, by distribution channel [Graph]. In Statista. Retrieved May 04, 2024, from https://www.statista.com/statistics/1173775/india-customer-satisfaction-on-purchase-of-health-insurance-by-distribution-channel/
PwC. "Customer satisfaction on purchase of health insurance in India in 2020, by distribution channel ." Chart. August 18, 2020. Statista. Accessed May 04, 2024. https://www.statista.com/statistics/1173775/india-customer-satisfaction-on-purchase-of-health-insurance-by-distribution-channel/
PwC. (2020). Customer satisfaction on purchase of health insurance in India in 2020, by distribution channel . Statista. Statista Inc.. Accessed: May 04, 2024. https://www.statista.com/statistics/1173775/india-customer-satisfaction-on-purchase-of-health-insurance-by-distribution-channel/
PwC. "Customer Satisfaction on Purchase of Health Insurance in India in 2020, by Distribution Channel ." Statista, Statista Inc., 18 Aug 2020, https://www.statista.com/statistics/1173775/india-customer-satisfaction-on-purchase-of-health-insurance-by-distribution-channel/
PwC, Customer satisfaction on purchase of health insurance in India in 2020, by distribution channel Statista, https://www.statista.com/statistics/1173775/india-customer-satisfaction-on-purchase-of-health-insurance-by-distribution-channel/ (last visited May 04, 2024)
Customer satisfaction on purchase of health insurance in India in 2020, by distribution channel [Graph], PwC, August 18, 2020. [Online]. Available: https://www.statista.com/statistics/1173775/india-customer-satisfaction-on-purchase-of-health-insurance-by-distribution-channel/