Benefits of chatbots for companies in Hungary 2021

Published by Flora Medve, Dec 13, 2021
According to the results of the survey conducted in 2021, data generation and improved employee satisfaction were the main advantages of chatbots for Hungarian companies, accounting for 64 percent of the answers, respectively.

Benefits of chatbots for companies in Hungary in 2021

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Release date

2021

Region

Hungary

Survey time period

April to June 2021

Number of respondents

200 *

Method of interview

Telephone interview

Supplementary notes

decision-makers in B2C companies, e.g. from management, IT, marketing or customer service

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