In 2020, Lowe's satisfaction rate among DIYers was 8.8, slightly higher than among professionals. The Home Depot had the highest satisfaction rate among professional contractors, at 8.8. The online retailer Amazon did not fare as well as its brick-and-mortar counterparts, with a satisfaction rate of 8.4 among professionals.
DIYers and professional contractors' mean satisfaction rate with home improvement retailers in the United States in 2020
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The Farnsworth Group. (November 10, 2020). DIYers and professional contractors' mean satisfaction rate with home improvement retailers in the United States in 2020 [Graph]. In Statista. Retrieved May 02, 2024, from https://www.statista.com/statistics/1282674/united-states-home-improvement-retailer-consumer-satisfaction/
The Farnsworth Group. "DIYers and professional contractors' mean satisfaction rate with home improvement retailers in the United States in 2020." Chart. November 10, 2020. Statista. Accessed May 02, 2024. https://www.statista.com/statistics/1282674/united-states-home-improvement-retailer-consumer-satisfaction/
The Farnsworth Group. (2020). DIYers and professional contractors' mean satisfaction rate with home improvement retailers in the United States in 2020. Statista. Statista Inc.. Accessed: May 02, 2024. https://www.statista.com/statistics/1282674/united-states-home-improvement-retailer-consumer-satisfaction/
The Farnsworth Group. "Diyers and Professional Contractors' Mean Satisfaction Rate with Home Improvement Retailers in The United States in 2020." Statista, Statista Inc., 10 Nov 2020, https://www.statista.com/statistics/1282674/united-states-home-improvement-retailer-consumer-satisfaction/
The Farnsworth Group, DIYers and professional contractors' mean satisfaction rate with home improvement retailers in the United States in 2020 Statista, https://www.statista.com/statistics/1282674/united-states-home-improvement-retailer-consumer-satisfaction/ (last visited May 02, 2024)
DIYers and professional contractors' mean satisfaction rate with home improvement retailers in the United States in 2020 [Graph], The Farnsworth Group, November 10, 2020. [Online]. Available: https://www.statista.com/statistics/1282674/united-states-home-improvement-retailer-consumer-satisfaction/