Mobile banking app features in the U.S. 2022, by level of importance
The ability to view the account balance was the most essential mobile banking app feature in the United States in 2022. According to a survey carried out in November 2022, 65 percent of the respondents found this feature essential, with an additional 25 percent finding it very important. The ability to transfer money between the customers' accounts was considered essential by 56 percent of the respondents, making it the second most essential feature. Monitoring the security of accounts was also considered essential by more than half of the consumers.