In 2021, the largest percentage share of contact centers stated that financial services was their primary industry. Technology, media, and telecommunications had the next highest share with 15 percent.
Primary industries of contact centers worldwide 2021
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Deloitte. (May 31, 2022). Primary industries of contact centers worldwide 2021 [Graph]. In Statista. Retrieved April 20, 2024, from https://www.statista.com/statistics/321680/primary-industries-of-contact-centers-worldwide/
Deloitte. "Primary industries of contact centers worldwide 2021." Chart. May 31, 2022. Statista. Accessed April 20, 2024. https://www.statista.com/statistics/321680/primary-industries-of-contact-centers-worldwide/
Deloitte. (2022). Primary industries of contact centers worldwide 2021. Statista. Statista Inc.. Accessed: April 20, 2024. https://www.statista.com/statistics/321680/primary-industries-of-contact-centers-worldwide/
Deloitte. "Primary Industries of Contact Centers Worldwide 2021." Statista, Statista Inc., 31 May 2022, https://www.statista.com/statistics/321680/primary-industries-of-contact-centers-worldwide/
Deloitte, Primary industries of contact centers worldwide 2021 Statista, https://www.statista.com/statistics/321680/primary-industries-of-contact-centers-worldwide/ (last visited April 20, 2024)
Primary industries of contact centers worldwide 2021 [Graph], Deloitte, May 31, 2022. [Online]. Available: https://www.statista.com/statistics/321680/primary-industries-of-contact-centers-worldwide/