Europe: banking channels used in addition to mobile banking in 2014

This statistic shows the share of consumers in selected European countries who use various banking channels as of 2014, listed for whether they are also users of the mobile banking or not. Among the mobile bankers, 95 percent use internet banking on a computer or a different device. This compares to 69 percent among those consumers who do not use mobile banking.

Banking channels used in addition to mobile banking by the European customers in 2014

Non-mobile bankersMobile bankers
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Release date

May 2014



Survey time period

February 20 to March 14, 2014

Number of respondents

12,403 respondents

Method of interview

Online survey

Supplementary notes

Original question: "Which of the following types of banking do you use and how often. Percent who answered, by mobile bankers and non-mobile bankers".

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Statistics on "Banking channels in the United Kingdom (UK)"

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