Banco Santander: customer numbers globally 2012-2018

Between 2017 and 2018, the Banco Santander Group increased by eleven million customers worldwide. In 2018, the Spanish giant had over 200 thousand employees, across over 13 thousand branches looking after the needs of its customers globally. As of 2017, Banco Santander’s largest contributors to the company's profit included Brazil, the United Kingdom and Spain.

Banking population in Europe

In 2017, the overall banking population in Europe was just under 400 million individuals across 6.25 thousand banks operating inside the EU28 countries. The Russian Sberbank alone boasted more than 150 million customers globally.

Santander embraces FinTech

Compared to several other European banks, Banco Santander Group have been preparing themselves for the digital revolution. Through acquisition, investment and mergers the Spanish bank have embraced FinTech companies more than any other of Europe’s leading banks. To find out more about the European banking sector and the rise of online only banks you can read the DossierPlus report.

Global number of customers at Banco Santander from 2012 to 2018

Number of customers in millions
2013 106.6
2012 102.1
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Release date

February 2019



Survey time period

2012 to 2018

Supplementary notes

Data for earlier years published in annual reports by the same source.

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Statistics on "Banco Santander"

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