Cloud-based CRM software usage in France 2014-2016, by industry

Published by Statista Research Department, Apr 1, 2015
This statistic represents the penetration of customer relationship management (CRM) software among enterprises that used cloud computing in France in 2014 and 2016, by industry. It reveals that almost 30 percent of responding enterprises used cloud-based CRM software.

Penetration of customer relationship management (CRM) software among enterprises using cloud computing* in France in 2014 and 2016, by industry

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Release date

April 2015

Region

France

Survey time period

2014 and 2016

Number of respondents

12,700 respondents

Special properties

enterprises using the cloud, 17 percent of the total sample in 2016

Supplementary notes

*Cloud computing is defined as a type of computing, where different services (such as servers, storage and applications) are delivered to an organization's computers and devices through the internet.

Scope : enterprises of at least sections C to J, L, M (except 75), N and group 95.1 of the French industry classification system (NAF) rev. 2.
Includes enterprises of at least ten people established in France.
Excludes agricultural, financial and insurances enterprises.

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