European SMB sector: support/help desk business app use 2015, by industry

This statistic illustrates the percentage of small and medium sized businesses (SMBs) that utilize a support/help desk business application, by industry. In 2015, 18 percent of SMBs in the finance and insurance industry used a support/help desk business application.

Percentage of small and medium sized businesses (SMBs) that utilize a support/help desk business application in Europe 2015, by industry

Share of SMBs
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Source

Release date

September 2015

Region

Europe

Survey time period

2015

Supplementary notes

Small and medium sized businesses (SMBs) – also known as small and medium enterprises (SMEs) – are defined as companies with one to 250 employees.

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