Customer discontinuation drivers for hosting/cloud service providers 2016

The statistic displays the leading drivers causing customers to discontinue services with their primary cloud and hosting service provider, as of 2016, based on a global survey of IT decision-makers. During the survey, 34 percent of those respondents who intended to discontinue with their primary cloud or hosting service provider were doing so because the pricing was no longer competitive.

Leading drivers of discontinuing services with primary cloud and hosting service provider worldwide, as of 2016

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Sources

Release date

May 2016

Region

Worldwide, Africa, North America, Europe, Central and South America, APAC, MENA

Survey time period

early 2016

Number of respondents

68 respondents

Special properties

IT decision-makers

Supplementary notes

This question was phrased by the source as follows: "What are the top three drivers in your decision to discontinue services with [Primary Hosting/Cloud Services Provider]?"

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Statistics on "Cloud computing in the United Kingdom (UK)"

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