Telecommunications contract: assesment of termination information in the EU 2015

Distribution of agreement regarding telecommunications contracts containing sufficient and clear information on the termination and possible charges for early termination in the European Union (EU) in 2015

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Source

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Release date

May 2016

Region

EU

Survey time period

October 17, 2015 to October 26, 2015

Number of respondents

27,822 respondents

Age group

15 years and older

Method of interview

Face-to-face interview

Supplementary notes

The full question was phrased as follows: ''Please tell me whether you agree or disagree with each of the following statements. The contract you signed provided sufficient and clear information on...The termination (including possible charges for early cancellation) Ask if has read telecommunications contract before signing them"

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