Share of customers buying a P&C product using digital channels 2016, by country

Share of customers using digital channels to buy property and casualty insurance in past 12 months worldwide in 2016, by country

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Release date

September 2016

Region

Worldwide

Survey time period

March to June 2016

Number of respondents

164,421 respondents

Special properties

from 19 countries: Australia, Brazil, Canada, China, France, Germany, Hong Kong, Indonesia, Italy, Japan, Malaysia, Mexico, Poland, Singapore, South Korea, Spain, Switzerland, the UK and the US

Method of interview

Panel survey

Supplementary notes

Includes digital-only and hybrid-channel customers.

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