This statistic displays the result of a survey on the satisfaction with the broadband service quality in Finland in 2015 and 2016, by connection type. The satisfaction of B2C and B2B customers towards the service quality of both fixed-line and mobile broadband decreased in 2016 compared to the previous year. The satisfaction rating of B2C clients was slightly higher than that of B2B clients. The main internet service providers in Finland include Elisa, DNA and Telia Company. Since 2017, Telia Company includes the former two telecommunication companies operating in Finland: Tele Finland and Sonera.
On a scale of 0 to 100, how satisfied are you with the service quality of your broadband?
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account.
Starter Account
The ideal entry-level account for individual users
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$199 USD / Month *
Professional Account
Full access
Business Solutions including all features.
* Prices do not include sales tax.
Other statistics that may interest you Statistics on
About the industry
10
- Premium Statistic Share of B2C customers complaining to broadband providers in Finland 2019
- Premium Statistic Telenor fixed broadband subscribers in Sweden quarterly 2016-2021
- Premium Statistic Telenor fixed broadband subscribers in Norway quarterly 2016-2017
- Premium Statistic América Móvil fixed-line subscribers 2014-2022
- Premium Statistic América Móvil fixed-line subscribers 2022, by region
- Premium Statistic Number of fixed network subscriptions of Elisa in Estonia and Finland 2012-2021
- Premium Statistic Number of fixed-line subscribers in Panama 2015-2022
- Premium Statistic Number of fixed network subscriptions of DNA 2012-2022
- Premium Statistic Fixed-line services penetration in Panama 2015-2021
- Premium Statistic Retail revenue of fixed broadband in Denmark 2014-2021
About the region
8
- Premium Statistic Share of B2C customers complaining to mobile operators in Finland 2019
- Premium Statistic B2C customer satisfaction of telecommunication providers in Finland 2019, by service
- Premium Statistic Revenue of DNA from corporate customers 2013-2022
- Premium Statistic B2B customer satisfaction of telecommunication providers in Finland 2019, by service
- Premium Statistic Revenue of DNA from consumer customers 2013-2022
- Premium Statistic Revenue of Elisa from corporate customers 2012-2022
- Premium Statistic Revenue of Elisa from consumer customers 2012-2022
- Premium Statistic Revenue of Elisa 2012-2022
Selected statistics
3
Other regions
10
- Premium Statistic Households in Denmark with TDC broadband subscriptions 2016-2018, by connection speed
- Premium Statistic PSTN lines in the United Kingdom (UK) 2007-2018
- Premium Statistic Global wireless subscribers of América Móvil 2014-2022
- Premium Statistic EBITDA of Elisa 2012-2022
- Premium Statistic Ecuador: number of broadband internet subscriptions 2017-2022
- Premium Statistic Number of mobile broadband subscriptions in Iceland 2014-2021
- Premium Statistic Oi S.A. pay TV revenue 2018-2021
- Premium Statistic Belize Telemedia revenue 2019, by segment
- Premium Statistic Percentage of online buyers in the last three months in Spain 2019, per region
- Premium Statistic Revenue from fixed broadband subscriptions in Norway 2016-2022, by technology
Related statistics
10
- Premium Statistic EBIT of DNA 2012-2022
- Premium Statistic Number of mobile subscriptions of DNA 2012-2022
- Premium Statistic Net sales of DNA 2012-2022
- Premium Statistic EBITDA of DNA 2012-2022
- Premium Statistic Number of mobile subscriptions of Elisa in Finland 2012-2021
- Premium Statistic Number of mobile subscriptions of Elisa 2012-2021
- Premium Statistic Number of employees of Elisa 2012-2021
- Premium Statistic Earnings per share of Elisa 2010-2018
- Premium Statistic Capital expenditure of Elisa 2010-2018
- Premium Statistic Number of employees of Elisa 2016, by country
Further related statistics
10
- U.S. mobile wireless MOUs 2005-2021
- Service revenue of the U.S. mobile wireless industry 1985-2021
- Number of employees at China Telecom 2012-2022
- Lumen Technologies (formerly CenturyLink) operating income worldwide 2012-2022
- Number of AT&T of connected device subscribers 2009-2023
- Number of text messages sent in the U.S. 2004-2014
- China: 3G/4G share of total mobile connections
- Revenue of AT&T by segment 2017-2023, by quarter
- Paid ad methods used for B2C content marketing North America 2022
- Satellite services: worldwide revenues 2001-2022
Further Content: You might find this interesting as well
Statistics
- U.S. mobile wireless MOUs 2005-2021
- Service revenue of the U.S. mobile wireless industry 1985-2021
- Number of employees at China Telecom 2012-2022
- Lumen Technologies (formerly CenturyLink) operating income worldwide 2012-2022
- Number of AT&T of connected device subscribers 2009-2023
- Number of text messages sent in the U.S. 2004-2014
- China: 3G/4G share of total mobile connections
- Revenue of AT&T by segment 2017-2023, by quarter
- Paid ad methods used for B2C content marketing North America 2022
- Satellite services: worldwide revenues 2001-2022
EPSI Rating. (October 31, 2016). On a scale of 0 to 100, how satisfied are you with the service quality of your broadband? [Graph]. In Statista. Retrieved March 28, 2024, from https://www.statista.com/statistics/732107/survey-on-satisfaction-with-broadband-service-quality-in-finland-by-type/
EPSI Rating. "On a scale of 0 to 100, how satisfied are you with the service quality of your broadband?." Chart. October 31, 2016. Statista. Accessed March 28, 2024. https://www.statista.com/statistics/732107/survey-on-satisfaction-with-broadband-service-quality-in-finland-by-type/
EPSI Rating. (2016). On a scale of 0 to 100, how satisfied are you with the service quality of your broadband?. Statista. Statista Inc.. Accessed: March 28, 2024. https://www.statista.com/statistics/732107/survey-on-satisfaction-with-broadband-service-quality-in-finland-by-type/
EPSI Rating. "On a Scale of 0 to 100, How Satisfied Are You with The Service Quality of Your Broadband?." Statista, Statista Inc., 31 Oct 2016, https://www.statista.com/statistics/732107/survey-on-satisfaction-with-broadband-service-quality-in-finland-by-type/
EPSI Rating, On a scale of 0 to 100, how satisfied are you with the service quality of your broadband? Statista, https://www.statista.com/statistics/732107/survey-on-satisfaction-with-broadband-service-quality-in-finland-by-type/ (last visited March 28, 2024)
On a scale of 0 to 100, how satisfied are you with the service quality of your broadband? [Graph], EPSI Rating, October 31, 2016. [Online]. Available: https://www.statista.com/statistics/732107/survey-on-satisfaction-with-broadband-service-quality-in-finland-by-type/