According to a survey from 2019, nearly one third of the Finnish B2B customers said that they had complained to their broadband provider. Over 60 percent did not have any reason to complain, while four percent said they had a reason but did not make a complaint. The main internet service providers in Finland include Elisa, DNA, and Telia.
Have you complained about your fixed broadband subscription?
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EPSI Rating. (October 28, 2019). Have you complained about your fixed broadband subscription? [Graph]. In Statista. Retrieved March 29, 2024, from https://www.statista.com/statistics/732238/b2b-customer-complaints-about-fixed-line-broadband-in-finland/
EPSI Rating. "Have you complained about your fixed broadband subscription?." Chart. October 28, 2019. Statista. Accessed March 29, 2024. https://www.statista.com/statistics/732238/b2b-customer-complaints-about-fixed-line-broadband-in-finland/
EPSI Rating. (2019). Have you complained about your fixed broadband subscription?. Statista. Statista Inc.. Accessed: March 29, 2024. https://www.statista.com/statistics/732238/b2b-customer-complaints-about-fixed-line-broadband-in-finland/
EPSI Rating. "Have You Complained about Your Fixed Broadband Subscription?." Statista, Statista Inc., 28 Oct 2019, https://www.statista.com/statistics/732238/b2b-customer-complaints-about-fixed-line-broadband-in-finland/
EPSI Rating, Have you complained about your fixed broadband subscription? Statista, https://www.statista.com/statistics/732238/b2b-customer-complaints-about-fixed-line-broadband-in-finland/ (last visited March 29, 2024)
Have you complained about your fixed broadband subscription? [Graph], EPSI Rating, October 28, 2019. [Online]. Available: https://www.statista.com/statistics/732238/b2b-customer-complaints-about-fixed-line-broadband-in-finland/