Facility managers: top criteria when selecting outsourced service providers 2019

This statistic shows the important criteria for facility managers in North America when selecting outsourced service providers in 2098. During the survey, 56.541 percent of the respondents cited reputation as being important either to a large extent when selecting an outsourced service provider.

Important criteria for facility managers in North America when selecting outsourced service providers in 2019*

Share of respondents
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Source

Release date

April 2019

Region

North America

Survey time period

February 15 to March 1, 2019

Number of respondents

508 respondents

Method of interview

Email survey

Supplementary notes

The original question was stated as follows: "To what extent are the following criteria important when selecting an outsourced service provider? Please answer each option".
* Respondents who chose "to a large extent".
** Includes complete integrated facility services.

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