Number of jobs created in the global call center industry by region 2016-2023
In 20223 there was a slight increase in the number of call center jobs created in several countries and regions. In the Philippines, for example, there were approximately 13,000 more call center jobs created than in 2022. India created the highest number of jobs globally within this industry, approximately 63,000 more when compared to the previous year. In 2022, the region that created the most call center jobs in the United States was in the Southeast.
