Preferred banking channels in Africa 2016, by country

This statistic presents the banking transaction channel preference of African consumers six countries and the continent in 2016. In that year, 59 percent of Nigerians preferred digital channels (internet and mobile banking), while 78 percent of Egyptians would rather go to a branch.

Leading banking transaction channels in Africa 2016, by country

BranchMobileATMInternetCall center
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Source

Release date

February 2018

Region

Africa

Survey time period

2016

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Statistics on "Financial market in Africa"

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