Vitual health care delivery satisfaction U.S. by chronic condition 2018

This statistic depicts the percentage of U.S. adults with and without chronic conditions that had used virtual health care services and were satisfied, as of 2018. According to the survey, 88 percent of those with a major impact from chronic disease were satisfied with their virtual visit.

Percentage of U.S. adults with and without chronic conditions that had used virtual health care services and were satisfied as of 2018

Characteristic	Percentage of respondents
Not diagnosed with chronic disease	70%
Minor impact from chronic disease	79%
Diagnosed with chronic disease	82%
Major impact from chronic disease	88%
Total	77%

Loading statistic...

Download

Source

Show detailed source information?

Already a member?

Source

Use Ask Statista Research Service

Release date

August 2018

More information

Region

United States

Survey time period

February and March 2018

Number of respondents

base: 4,530

Age group

18 years and older

Special properties

respondents with chronic condition that had a virtual health care visit

Supplementary notes

Original question: "Overall, how satisfied were you with the care you received on your virtual visit?"

Figure shows respondents who were satisfied, where "satisfied" is defined as answering 4 or 5 on a five-point scale in which 1 is "not at all satisfied" and 5 is "completely satisfied".

Citation formats