Factors in healthcare decision making among adults U.S. 2018

This statistic shows the percentage of U.S. respondents that said select aspects of medical services influenced their decisions on when and where to seek medical treatment as of 2019. According to the results, 39 percent of respondents said that acceptance of their insurance was the most influencing factor on their decisions on when and where to seek medical services.

Percentage of U.S. adults that said select aspects were most important in their decisions about seeking medical services as of 2019

Characteristic	Percentage of respondents
Accepts my insurance	39%
Low cost to me	24%
Convenient location	23%
Reputation for providing superior care	16%
Recommendations from a health provider on when and where to seek services (e.g., lab tests, imaging treatment)	13%
Short wait times to secure an appointment	10%
Short wait times on the day of visit	10%
Recommendations from friends and family based on their experiences	7%

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Release date

February 2019

More information

Region

United States

Survey time period

November and December 2018

Number of respondents

2,338 consumers

Age group

18 years and older

Special properties

U.S. residents

Method of interview

Online survey

Supplementary notes

Original question: "Which of the following factors most influence your decisions about when and where to seek medical treatment or services? Rank 1 + Rank 2 responses."

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