Ride-hailing - United Arab Emirates

  • United Arab Emirates
  • The Ride-hailing market in the United Arab Emirates is expected to witness a significant rise in revenue, with a projected amount of US$199.00m in 2024.
  • The anticipated annual growth rate (CAGR 2024-2028) is 5.03%, resulting in a predicted market volume of US$242.20m by 2028.
  • It is expected that the number of users in this market will reach 4.03m users by 2028, with a projected user penetration of 40.8% and 38.6% in 2028 and 2024, respectively.
  • The average revenue per user (ARPU) is expected to remain stable at US$53.70.
  • By 2028, 100% of total revenue in the Ride-hailing market is expected to be generated through online sales.
  • In comparison to other countries, China is predicted to generate the most revenue in this market, with an expected revenue of US$63,280m in 2024.
  • Ride-hailing giants like Uber and Careem face increasing competition in the UAE market from local players like Careem's sister company, Swvl.

Key regions: Malaysia, Thailand, United States, Indonesia, South America

 
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Analyst Opinion

The Ride-hailing market in United Arab Emirates has been experiencing significant growth in recent years. This can be attributed to several factors, including changing customer preferences, emerging trends in the market, local special circumstances, and underlying macroeconomic factors. Customer preferences in the Ride-hailing market in United Arab Emirates have shifted towards convenience and efficiency. With the rise of smartphones and mobile applications, customers now have the ability to book a ride with just a few taps on their screens. This has made it easier for customers to access transportation services, especially in busy cities where finding a taxi can be challenging. Additionally, customers appreciate the transparency and reliability of ride-hailing services, as they can track their driver's location and estimated arrival time in real-time. One of the trends in the Ride-hailing market in United Arab Emirates is the increasing popularity of luxury and premium ride options. This can be attributed to the country's high-income population and its reputation as a luxury destination. Customers are willing to pay a premium for a more comfortable and luxurious ride experience. This trend has led to the introduction of luxury ride-hailing services that cater specifically to this demand. Another trend in the market is the integration of additional services within ride-hailing platforms. In an effort to differentiate themselves from competitors, ride-hailing companies in United Arab Emirates have started offering additional services such as food delivery, grocery shopping, and even healthcare services. This diversification of services has allowed ride-hailing companies to expand their customer base and increase their revenue streams. Local special circumstances in United Arab Emirates have also contributed to the growth of the Ride-hailing market. The country has a high population of expatriates and tourists, who often rely on ride-hailing services for their transportation needs. Additionally, the government has implemented regulations and standards to ensure the safety and quality of ride-hailing services, which has increased customer trust and confidence in these platforms. Underlying macroeconomic factors, such as the growth of the tourism industry and the increasing urbanization in United Arab Emirates, have also played a role in the development of the Ride-hailing market. As more people visit the country and cities become more crowded, the demand for convenient and reliable transportation options has increased. Ride-hailing services have been able to meet this demand by offering a convenient and efficient alternative to traditional taxis. In conclusion, the Ride-hailing market in United Arab Emirates has experienced significant growth due to changing customer preferences, emerging trends in the market, local special circumstances, and underlying macroeconomic factors. The convenience, transparency, and reliability of ride-hailing services have made them a popular choice among customers, while the integration of additional services and the availability of luxury options have further fueled the market's growth. With the continued growth of the tourism industry and the increasing urbanization in United Arab Emirates, the Ride-hailing market is expected to continue its upward trajectory in the coming years.

Methodology

Data coverage:

The data encompasses B2C enterprises. Figures are based on bookings and revenues of ride-hailing services.

Modeling approach:

Market sizes are determined through a bottom-up approach, building on a specific rationale for each market. As a basis for evaluating markets, we use financial reports, third-party studies and reports, federal statistical offices, industry associations, and price data. To estimate the number of users and bookings, we furthermore use data from the Statista Consumer Insigths Global survey. In addition, we use relevant key market indicators and data from country-specific associations, such as demographic data, GDP, consumer spending, internet penetration, and device usage. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, ARIMA, which allows time series forecasts, accounting for stationarity of data and enabling short-term estimates. Additionally, simple linear regression, Holt-Winters forecast, the S-curve function and exponential trend smoothing methods are applied.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change.

Overview

  • Revenue
  • Key Players
  • Sales Channels
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Key Market Indicators
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