Satisfaction of residential consumers with Royal Mail in the UK 2020-2022

Published by Statista Research Department, Mar 23, 2024
During a 2022 UK survey, roughly 48 percent of residential consumers stated that they were fairly satisfied with Royal Mail. The same survey revealed that very few people were very dissatisfied from the service quality of Royal Mail.

Residential consumers satisfaction with Royal Mail in the UK in 2022

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Source

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Release date

December 2021

Region

United Kingdom

Survey time period

Q3 2020 to Q2 2022

Number of respondents

5,147 respondents

Special properties

residential consumers

Supplementary notes

Type of survey and age of respondents were not stated by the source.
Original question: "How would you rate your overall satisfaction with Royal Mail?"

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