Non-face-to-face strategy awareness in the business support industry South Korea 2021
In 2021, about 51 percent of companies in the facility management and business support industry in South Korea were aware of the developing non-face-to-face business strategy in the industry, but did not have plans to apply or align their business to it. The share of such companies that had intentions or experience with implementing this contactless trend was the minority, with around 28 percent actively applying it and around nine percent planning to do so in the near future.