Nordic users who would prefer using their mobiles to replace physical documents 2023

Published by Laura Ceci, Apr 26, 2024
According to a July 2023 survey of digital users in Denmark, Norway, and Sweden, 36 percent of respondents reported they would replace their physical copy of their driving license with a smartphone-based one. Additionally, 30 percent of respondents reported they would give the details of their passport via mobile when going through passport control to provide their identity.

Share of users in the Nordics who would prefer using their smartphones to show proof of physical documents as of July 2023

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Release date

November 2023

Region

Denmark, Norway, Sweden

Survey time period

July 2023

Number of respondents

3,994 respondents

Age group

16-75years

Supplementary notes

Number of respondents in each market:
Sweden (2,100), Norway (1,050), and Denmark (1,050)
Original question:"Which, if any, of the following would you like to be able to use your smartphone for, instead of using other items such as physical keys, ID cards or documents?"

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