Most of UK residents have switched their gas or electricity supplier at least once. A survey conducted by the UK Department for Business Energy & Industrial Strategy (BEIS) in 2022 found that some 25 percent of the respondents changed supplier in the last year, whereas another 38 percent of the respondents changed supplier but more than a year ago. Less than 30 percent of the respondents had never switched supplier.
Share of respondents who switched energy suppliers in the United Kingdom (UK) as of 2022
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Other statistics that may interest you Energy supply switching in the UK
Overview
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Energy
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Electricity and gas
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- Basic Statistic Electricity and gas customers switching suppliers in Great Britain 2007-2022
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Suppliers
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- Premium Statistic Customers switching to larger electricity suppliers in the UK monthly 2016-2022
- Premium Statistic Customers switching to mid-tier energy suppliers in the UK monthly 2016-2023
- Premium Statistic Switches from small/mid to larger electricity supplier UK monthly 2015-2023
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Switching process
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- Premium Statistic Consumer satisfaction with switching energy supplier in Great Britain Q4 2022
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- Premium Statistic Average energy supplier switching time in Great Britain monthly 2014-2022
Consumer perceptions
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- Premium Statistic Consumer satisfaction with energy supplier in Great Britain Q1 2019 - Q4 2022
- Premium Statistic Likelihood of switching energy supplier in Great Britain Q1 2019 - Q4 2022
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- Premium Statistic Public trust in energy suppliers in the Great Britain Q4 2022
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Statistics
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UK Department for Business, Energy and Industrial Strategy. (September 22, 2022). Share of respondents who switched energy suppliers in the United Kingdom (UK) as of 2022 [Graph]. In Statista. Retrieved May 06, 2024, from https://www.statista.com/statistics/859791/public-opinion-on-gas-and-electricity-suppliers-united-kingdom-uk/
UK Department for Business, Energy and Industrial Strategy. "Share of respondents who switched energy suppliers in the United Kingdom (UK) as of 2022." Chart. September 22, 2022. Statista. Accessed May 06, 2024. https://www.statista.com/statistics/859791/public-opinion-on-gas-and-electricity-suppliers-united-kingdom-uk/
UK Department for Business, Energy and Industrial Strategy. (2022). Share of respondents who switched energy suppliers in the United Kingdom (UK) as of 2022. Statista. Statista Inc.. Accessed: May 06, 2024. https://www.statista.com/statistics/859791/public-opinion-on-gas-and-electricity-suppliers-united-kingdom-uk/
UK Department for Business, Energy and Industrial Strategy. "Share of Respondents Who Switched Energy Suppliers in The United Kingdom (Uk) as of 2022." Statista, Statista Inc., 22 Sep 2022, https://www.statista.com/statistics/859791/public-opinion-on-gas-and-electricity-suppliers-united-kingdom-uk/
UK Department for Business, Energy and Industrial Strategy, Share of respondents who switched energy suppliers in the United Kingdom (UK) as of 2022 Statista, https://www.statista.com/statistics/859791/public-opinion-on-gas-and-electricity-suppliers-united-kingdom-uk/ (last visited May 06, 2024)
Share of respondents who switched energy suppliers in the United Kingdom (UK) as of 2022 [Graph], UK Department for Business, Energy and Industrial Strategy, September 22, 2022. [Online]. Available: https://www.statista.com/statistics/859791/public-opinion-on-gas-and-electricity-suppliers-united-kingdom-uk/